FAQ

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Delivery

All of our food is made freshly prepared to order with no added preservatives to extend shelf life. Therefore we do recommend ordering no more than 3 days at a time for consumption fresh.  However, most of meals freeze and defrost well so feel free to order more than this if you’re looking to stock your freezer.

Collections: There is no minimum order for collection.

Nationwide Deliveries: We deliver our products in durable insulated boxes to make sure you receive your order in the same condition it leaves our kitchens. In order to secure the products within those boxes, delivery orders must contain a minimum of 6 lunches and/or dinners.

Yes. This is a win-win situation, you save on delivery charges and we save on packaging.  Simply order all of the food each individual requires in the one order and it’ll all go out in the same box.

(Obviously if you need the food to go to two separate addresses then you’ll need to place two separate orders and pay a delivery charge for each).

Collection is free.

When choosing your own meals from our shop the delivery charge is €4.95 for each order.

Meal plans have two deliveries each week to ensure your meals are as fresh as possible. A single charge of €9.95 will cover both deliveries for the week.

Throughout the whole island of Ireland.

If you need a delivery to the Aran Islands please contact us beforehand so we can confirm the logistics. (It can be done!).

In the Greater Dublin Area we deliver on Monday and Thursday evenings.

Outside of this area we deliver on Tuesdays and Fridays.

Dublin and the Greater Dublin Area: Mondays & Thursdays – 3pm-8pm

Nationwide (Rest of Ireland) Delivery: Tuesdays & Fridays – 9am-6pm

Orders received between 00:01 Wednesday and 10:00 Saturday will be dispatched on a Monday, for delivery on Monday evening in the Dublin area or Tuesday daytime in the rest of Ireland.

Orders received between 10:01 Saturday and 23:59 Tuesday will be dispatched on a Thursday, for delivery on a Thursday evening in the Dublin area or Friday daytime in the rest of Ireland.

No. Your food will be sent out in an insulated box with ice packs and will keep cool until you get home.  Simply let us know of a safe place where the driver can leave your box.

If you live in an apartment block or gated complex, simply let us know the access code to the main entrance and we’ll leave it outside your door.

Yes, many of our customers find this to be a convenient option. However, deliveries to offices are obviously best achieved during normal office hours which means you may need to receive your deliveries on a Tuesday & Friday (instead of Monday and Thursday evenings).

Of course, however, we can’t specific arrival times due to our carefully planned delivery routes.  You don’t need to be in though; your food will be sent out in an insulated box with ice packs and will keep cool until you get home.  Simply let us know of a safe place where the driver can leave your box.

Yes, we do this for many customers. Either let us know the access code to the main entrance and we’ll leave it outside your door or alternatively you make arrangements for us to leave it with your concierge.

Yes.  Your meals are packaged in plastic trays which are suitable for both the oven and microwave and are fully recyclable.  The ice is in a (PET1) plastic bottle and again fully recyclable.  The outer box is made of polystyrene (EPS) and is again fully recyclable but not all recycling facilities will take it.

If you live in the Dublin area that we deliver to ourselves then please leave your old polystyrene box outside when you’re expecting your next delivery and we’ll happily collect it for reuse.

Nutrition/Advice

All food is prepared fresh to order using the best ingredients, cooked by our own Gourmet chefs

Yes, dishes can be ordered on an a la carte basis from our online shop. Choose from any combination of  breakfasts, lunches, dinners and snacks.

Yes, all meals with the exception of salads are freezer-friendly.

We use locally-sourced Irish ingredients where possible, all our red meat is Guaranteed Irish

Yes we can usually accommodate specific requirements – just give us a call or drop us an email and we can give you further information.

Yes, we offer consultations with one of our expert nutritionists with a cost of €75. This cost is redeemable against a 4 week meal plan.

Our SportsFuel menu is specifically designed for athletes, both professional & amateur. The menu has been developed with leading performance nutritionists and is used by a significant number of international level professional athletes.

Give us a call or drop us an email and let us know which meal isn’t to your taste, and we can swap it out for something different in your next delivery.

We can happily accommodate any preferences you may have. Just give us a call or drop us an email to let us know and we can make a note on your order. GourmetFuel has over 100 dishes for you to choose from, so there’s something for everyone.

Our menus are specifically focused around your personal energy expenditure, taking into account height, weight, age, sex and current activity level. The principles of weight management are simple;

energy expenditure > energy intake = weight loss

energy expenditure = energy intake = weight maintenance

energy expenditure < energy intake = weight gain

Use our online diet tool to figure out which plan would suit you best.

Ways to shop

You can buy our products on our website. We also stock our products in select partner retail stores such as SuperValu Churchtown, Eurospar Barrow Street and Spar Cherrywood and Parkwest.

How to contact

You can contact us by live chat, email at info@gourmetfuel.com or call at 01 2938799.

Our team of nutritionists are always available to give you any nutritional advice by phone or email.

Call 012938799 or email our nutrition team today and we’ll get you started on the health journey you’ve always wanted.

Payments

Our Multi-Pack Meal Deals are discounted to give you better value than buying each product individually. You can check those out here. We also run other offers and discounts from time to time so keep your eyes on the website and our social media channels!

Please give us a call to cancel your subscription. We require 3 working days notice for cancelling your order.

How to order

Yes, you can pause your programme at anytime and for as long as you want. Login to your account and add a break or call the office on 012938799. Please make sure you give us 5 working days notice or you will be charged

Yes, all food can be collected from our headquarters in Stillorgan Business Park, Sandyford.

Yes, all products and plans can be put on a weekly subscription by choosing this option at checkout.

For delivery on Thursday/Friday the cut-off is Tuesday at midnight. Cut off for delivery on Monday/Tuesday is Friday at midnight.